Emotional Intelligence (EI)


 

Our Emotional Intelligence is the capacity for effectively recognizing and managing our own emotions and those of others.  Emotions have the potential to get in the way of our most important business and personal relationships. Emotional Quotient (EQ) is the measurement of EI.


According to John Kotter of Harvard Business School, 'because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else - it is not a question of strategy that gets us into trouble, it is a questions of emotions'. 

Emotions have the potential to get in the way of our most important business relationships. A lack of EI is the main reason promising careers derail. A critical level of EI is the number one reason successful leaders, managers and sales people outperform the average!

Research tracking over 160 high performing individuals in a variety of industries and job levels revealed that emotional quotient was two times as important in contributing to excellence than intellect and expertise alone.
 

Is it Possible to Increase EQ?

Most definitely yes! How Do We Do This?  We are the leading authority on the impact of emotions on performance. DMI offers emotional intelligence training in leadership, hiring and selection, sales performance and coaching effectively. We focus on increasing emotional intelligence in individuals and organizations. Learn more about our training programs. Our expertise is sought by Fortune 500 companies, the world's top business schools, professional athletes .

What Level of Profitability is Attributable to Emotional intelligence?  

Not only does emotional intelligence greatly contribute to job performance and leadership, it has also been found to increase profits. The following chart shows the relationship between emotional competencies high enough to positively affect performance (based on 360 data) and the amount of profit generated at a multinational services firm per year per partner.       As the chart shows, self-regulation appears to have the greatest impact on profit generation.

Supervisors in a manufacturing plant received training in emotional competencies such as how to listen better and help employees resolve problems on their own, how to empower and inspire others, and how to become more effective personal leaders. 


After training:
• lost-time accidents were reduced by 50 percent
• formal grievances were reduced from an average of 15 per year to 3 per year
• the plant exceeded productivity goals by $250,000 (Pesuric & Byham,1996).

 

EMOTIONAL INTELLIGENCE

DEVELOPMENT PROGRAMS

Which of these problems do you face in your organization?

  1. A boss that everyone is scared of, who consequently only hears about bad news when it's too late

  2. Resistance to change, based on fear

  3. High staff turnover

  4. A dysfunctional team, where no-one is addressing the people problems

  5. A negative emotional climate, where people come to work because they have to, not because they want to

  6. People who are scared to take the initiative in case they make a mistake 

It's uncomfortable to even think about what the future impact of these problems will be if they are not addressed - which is maybe why they continue.

Emotionally intelligent organizations handle these problems. They create emotional climates and working practices, and encourage leadership styles, that make their people want to bring the whole of their creativity and enthusiasm to work, as opposed to just showing up.

We can help you to solve these problems and increase emotional intelligence - in your organization, your team, or yourself.

 

If you want to develop emotional intelligence in your organization to match these results, select from these trainings and workshops to design the program that's right for you.

1. The Practical EQ

2-Day Workshop
Give your human resources a crash course in what emotional intelligence is, why it matters, and most importantly some in-depth practical skills they can implement at once to increase EQ in their management style and their teams.

Participants come away with an action plan to make specific changes.

Suitable for 8-16 participants at management, professional, or aspiring manager/supervisory level.

2. The Emotionally Intelligent Manager

1-Day workshop
This one-day taster course is suitable for larger groups, giving an overview of EI and EQ with plenty of practical exercises for self-management. A great way to kick-start an emotional intelligence program in your organization.

Suitable for: managers, professionals and aspiring managers.

3. Executive Coaching using EQ assessment
Designed to help you evolve past your limitations to develop the qualities that make the difference between a manager and a leader.

Use a 360º assessment, which captures how your colleagues see your leadership competencies and allows you see how they compare against how you see yourself.

The results (which may surprise you) give you the basis for an individually designed coaching program – with an action plan that you develop in partnership with your coach.

Suitable for: executives and key professionals

As a consulting Hypnotherapist, Joe can help you and your team at a subconscious level – and reach the parts other trainers cannot reach.

In this way we can see that one's strength in EI is certainly linked to personal experience, especially formative years.

 

WHAT JOE CAN DO FOR YOUR ORGANIZATION

Doing the work of change

Encourage transfer and maintenance of change (sustainable change)

 

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